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Update Creates Quarantine Problem in Exchange 2010
When Microsoft released Service Pack 2 (SP2) for its Exchange Management Pack (EMP), it believed it was addressing a problem causing many mailboxes on the same mailbox database to be quarantined for...
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Microsoft Tries Again with Exchange Server 2010 Monitoring Management Pack
Microsoft has decided to replace the buggy version of the Monitoring Management pack for Exchange 2010 with a new release of the software. Among the errors fixed in the reprise of the service pack...
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Managing spam quarantine for Exchange Server 2007
Exchange Server 2007 includes anti-spam functionality that provides the capability to quarantine suspected spam that is received from the internet. Quarantining spam is generally done only for email...
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The Pros and Cons of 4 Ways for Handling Detected Spam
We talk a lot about the importance of detecting spam in business email, and the challenges in maintaining a high detection rate with low false positives. But we don’t often discuss the best way to...
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Self-service or HelpDesk – How Should You Clean Out the Spam Trap?
One of the decisions I see my customers consider time and again is how to handle quarantined mail. They deploy a spam filtering solution of some type, and it does an effective job of blocking junk from...
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Use the JunkMail Folder for Self-Service Spam Quarantine
What do you do with messages that are almost certainly spam, but don’t come from a known spam source or contain prohibited words? You know, those troublesome messages that users always call about to...
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